1. Information We Collect
When you request a quote or contact us, we may collect the following information:
- Name and contact information (email address, phone number)
- Order details including design files, product preferences, and quantities
- Payment information (processed securely — we do not store card details)
2. How We Use Your Information
We use your information solely to:
- Process and fulfill your orders
- Communicate with you about your order status
- Send quotes, invoices, and order confirmations
- Improve our services and customer experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information is only shared with service providers who assist in fulfilling your order (e.g., shipping carriers), and only to the extent necessary.
4. Data Security
We take reasonable precautions to protect your personal information. All communications containing sensitive data are handled securely. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of any marketing communications at any time
7. SMS / Text Messaging Policy
By providing your phone number and opting in to receive SMS communications from Lunavy Uniforms, you consent to receive text messages related to your quote requests, order updates, and customer service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message frequency may vary based on your interactions with us
- Message and data rates may apply
- To opt out at any time, reply STOP to any text message
- For help, reply HELP or contact us at uniforms@lunavy.com
8. Cookies
Our website may use basic cookies to improve your browsing experience. No personal data is collected through cookies without your consent.
9. Contact Us
For any privacy-related questions or requests, contact us at uniforms@lunavy.com or call +1 (877) 354-7194.